Meet the Team

Sergio Sanchez Founder MHM

With 20 years of experience managing a diverse range of properties across Northern California, Sergio is a seasoned professional with a true specialization in luxury estates. Fully bilingual, he excels in navigating the unique needs of high-end properties, offering tailored solutions that ensure each estate remains in pristine condition. Known for his versatility and expertise, Sergio is a true jack-of-all-trades, able to manage everything from routine maintenance to complex property renovations with precision and care. His extensive background and dedication to excellence make him an invaluable asset to every client he serves.

Michelle Sanchez Co-Founder MHM

Michelle is a people person that prides herself with a "do whatever it takes" attitude towards any request or hurdle.

What We do

COMPREHENSIVE LUXURY ESTATE MANAGEMENT & MAINTENANCE SERVICES

PROFESSIONAL MAINTENANCE SERVICES

Comprehensive Property Inspections: Regular, thorough inspections to ensure your estate is in pristine condition year-round.
Preventative Maintenance Plans: Tailored strategies to prevent issues before they arise, preserving the integrity of your property.
Skilled Handyman Services: On-call, experienced handymen for regular maintenance and minor repairs to maintain the highest standards.
Emergency Response: Rapid, 24/7 response to urgent maintenance needs, minimizing downtime and disruption.
Vendor Coordination: Access to a trusted network of top-tier vendors and contractors, ensuring expert care for specialized needs.
Luxury Standards of Service: Meticulous attention to detail, maintaining the aesthetics and functionality of your property to match the luxury lifestyle.
Seasonal Maintenance Adjustments: Seasonal checks and adjustments to keep your estate operating smoothly throughout the year.
Comprehensive Reporting: Detailed logs and reports outlining property condition, completed work, and upcoming maintenance needs for full transparency.

ARRIVAL & DEPARTURE SERVICES

Luggage & Personal Item Handling: Professional handling and placement of luggage, ensuring a seamless transition upon arrival and departure.
Property Preparation: Ensuring the property is impeccably clean, fully stocked, and set up to guests’ preferences before arrival.
Transportation Coordination: Arranging luxury transportation services, including airport transfers, private cars, and chauffeur services.
Security & Privacy Management: Ensuring discreet and secure access, with security personnel available as needed for arrivals and departures.
Departure Assistance: Coordination of any final requests, such as transportation, packing assistance, or checking out from the property.
Post-Departure Property Check: Comprehensive inspection after guests depart, ensuring the property is secure and ready for the next guest or owner.
Bespoke Departure Gifts: Offering personalized departure gifts or amenities for a memorable farewell experience

EMERGENCY SERVICES

24/7 Availability: Our team is on call around the clock to handle any emergencies that may arise, ensuring peace of mind for homeowners.
Alarm Response: Immediate response to alarm activations, including waiting for law enforcement and resetting the alarm system as needed.
Owner Representation with Alarm Companies: Acting as the primary liaison between the homeowner and alarm companies to ensure effective communication and resolution.
Weather-Related Events: Swift response and coordination during extreme weather events to protect the property and mitigate potential damage.
Specialized Alarm Responses: Addressing alarms related to critical systems such as well pumps, sewer, and other essential property infrastructure.
Emergency Preparedness Assistance: Offering support in the creation and maintenance of emergency preparedness kits, ensuring homeowners are well-equipped for any situation.

PROPERTY MANAGEMENT SERVICES

Customizable Home Inspections: Depending on the service level chosen, we provide daily, weekly, bi-weekly, or monthly home checks and comprehensive property inspections to ensure optimal condition.
Dedicated Homeowner Liaison: A personal liaison is assigned to manage and oversee all home repairs, renovations (large or small), and maintenance tasks on behalf of the homeowner.
Bid & Proposal Management: Obtain, review, and present all bids and proposals for services, ensuring the highest quality and most cost-effective solutions.
Vendor & Staff Oversight: Provide expert direction and oversight to vendors, contractors, and permanent onsite staff to ensure seamless operations and quality outcomes.
Delivery Coordination: Handle and coordinate all deliveries to ensure timely and secure arrivals, including managing special handling requests.
Mail & Package Collection: Regular collection and safekeeping of mail and packages, ensuring confidentiality and prompt attention to important items.
Garbage & Waste Management: Manage garbage bin collection and ensure proper disposal schedules are maintained.
Vehicle Care & Maintenance: Coordinate vehicle service appointments, including washing, detailing, fueling, and repair services, ensuring your vehicles are always in pristine condition.